Thank you so very much for the respectful, thoughtful and considerate way in which you treated my phone call. You made it very easy and simple to do something which I thought would be hard and complicated… I appreciate having “WORRYNOMORE.”
I am pleased to take this opportunity to express my appreciation for outstanding service provided to me today by WORRYNOMORE. I found the representative to be very professional and courteous as she efficiently processed my warranty claim. Her expertise and knowledge was impressive as she processed the data necessary to processed the claim. She explained each step as she asked for for specifics and date of purchase of the product. I had all those records and I was impressed that she also had the sales transactions in her data base as she “clicked away.’” I must admit, I did not expect such an efficient process. I expected to be “placed on hold” and not have the process handled by a “real, live person.” Needless to say, I was very pleased today…
I wanted you to know what a great customer service representative you have. I called to change our contact information and file a claim for a replacement mattress pad. I have been a Macy’s customer for over 30 years and have always received good service. However the WORRYNOMORE representative’s patience (while I tried to locate the information he requested) and professionalism far exceeded my expectations…
My Macy’s Worry No More representative was an absolute delight! He gave me great customer service and made the entire process easy and worry free. Thank you so much for such great customer service.
I wanted to take a moment to express my gratitude towards my WORRYNOMORE representative for her help and exceptional patience with me Thursday afternoon. Her willingness to find answers and listen to my concerns was refreshing in a time where quality customer service can be hard to find. I am exceptionally satisfied with the outcome our discussion and can only hope that all of my future discussions with customer service agents will go as well as this one did.